T r o u b l e s h o o t i n g
Why doesn't the audio/video content play?
- Download any missing Software. You
can download the free software required for online streaming from the
following locations:
Confirm Audio
- Verify that your computer contains a sound card.
- Verify that your computer speakers are turned on.
Confirm a Connection
- Verify that your computer has at least a 28K modem connection to the Internet. Consult with
your IT person for specific questions on connection
capabilities.
- Verify that your computer has the capabilities to run
compressed audio/video in real-time.
Check Restrictions
- Verify that there are no firewall restrictions on your
site prohibiting you from viewing content. In any case, feel free to e-mail us with your
problem.